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TimeTracker

Non-billable time tracking software

Admin overhead splits
Protected

Admin overhead splits

Uncategorized time
0 hours

Uncategorized time

Overhead metrics
Live

Overhead metrics

What it means

What this means

What it is

Non-billable time tracking is the recording of internal work hours (like meetings, training, and admin) that cannot be billed to clients, showing business overhead costs.

Who needs this

Department leads, agency owners, and operations managers who need to check admin overhead and improve billable capacity.

The problem

Admin tasks consume billable hours without visibility

If your team only tracks billable work, you are blind to internal time. Employees look busy, but they spend heavy hours on internal meetings, training, and admin tasks. Without tracking these hours, you cannot tell what drags down capacity.

Sound familiar?

Signs this is happening on your team

  • Teams log only billable hours, leaving admin work unrecorded
  • You do not know the cost of internal meetings this month
  • Admin tasks quietly consume team capacity
  • No clear split separates client work from internal projects
  • Team members complain about admin overhead but you lack logs
The cost

What this costs you

Failing to track non-billable time hides process inefficiencies, distorts utilization rates, and prevents pricing decisions based on true capacity.

The solution

Unified billable and internal time tracking

TimeTracker makes tracking non-billable hours simple. Set up internal project codes (like HR, Admin, Training) next to client codes. Teams select the correct code, and reports show the exact split in real time.

How it maps

From problem to outcome

  • Problem

    Hidden admin overhead

    Outcome

    Internal project codes and tracking

  • Problem

    Inaccurate utilization rates

    Outcome

    Live utilization percentage splits

  • Problem

    Vague process bottlenecks

    Outcome

    Detailed logs of internal task durations

How it works

How it works in TimeTracker

Create internal project codes for non-billable tasks

Track team hours against internal codes daily

Analyze the split between billable and internal logs

Optimize workflows to reduce admin overhead hours

Best for

Built for teams like these

By industry

Non Billable Time Tracking by industry

Popular features

Time Tracking

Employee time tracking your team will actually use

One click starts a timer, or people type hours in by hand. Every entry ties to a client, project, and task, so the record stays clean.

Explore Time Tracking
Reports & Dashboards

See where the time really goes

Break hours down by client, project, and team member. Find the work that pays off and the projects that run over.

Explore Reports & Dashboards
Project Management

Keep projects on track and in budget

Define project phases, set budget caps, and track work progress in real-time. See margins and utilization without building reports manually.

Explore Project Management
Free tools

Related free tools

FAQ

Frequently asked questions

Why should we track non-billable hours?
Tracking internal time shows the true cost of overhead, helping you identify process bottlenecks and adjust pricing to cover admin costs.
Can we restrict who can log to internal projects?
Yes, you can configure access rules so only specific employees or departments log to internal code projects.
How does this connect to utilization?
Utilization metrics compare your billable hours to your total hours (including internal admin), showing true capacity health.
Can we set targets for non-billable hours?
Yes. You can set limits on admin categories to flag when team members spend too much time on internal meetings.

Control admin overhead

Track internal hours next to client work and optimize your team's billable capacity. Start with TimeTracker today.

Track internal hours